Shipping policy

Shipping Policy

Thank you for shopping with SCULORA.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

  • United Arab Emirates: 1–3 business days
  • GCC Countries: 3–7 business days
  • International: 5–14 business days

Delivery times are estimates and may vary depending on your location and customs processing.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address.

Free shipping is available on UAE orders over AED 300.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Delays

SCULORA is not responsible for delays caused by customs clearance, weather conditions, courier issues, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: hellosculora@gmail.com