Shipping policy
Shipping Policy
Thank you for shopping with SCULORA.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
- United Arab Emirates: 1–3 business days
- GCC Countries: 3–7 business days
- International: 5–14 business days
Delivery times are estimates and may vary depending on your location and customs processing.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address.
Free shipping is available on UAE orders over AED 300.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping Delays
SCULORA is not responsible for delays caused by customs clearance, weather conditions, courier issues, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: hellosculora@gmail.com